Refund and Returns Policy

Overview

This Refund and Returns Policy explains the conditions under which you may return products purchased from gourmetbite and receive a refund. It applies to all orders placed through our website https://www.gourmetbite.store.

Eligibility for Refunds

Standard Returns

To be eligible for a refund, you must meet all of the following conditions:

• The item is returned within 30 days of the delivery date.
• The product is unused, in its original packaging, and in the same condition as when you received it.
• You provide a valid proof of purchase (order number or receipt).

Defective or Damaged Items

If you receive a defective or damaged product, you must notify us within 7 days of receipt. We will arrange a replacement or a full refund, including any shipping costs incurred.

Return Process

How to Initiate a Return

To start a return, please follow these steps:

• Contact our support team at [email protected] or call +1 (206) 321-9628.
• Provide your order number, the reason for the return, and any supporting photos if applicable.
• Our team will issue a Return Merchandise Authorization (RMA) number and give you instructions for shipping the item back.

Shipping the Return

Return shipping costs are the responsibility of the customer unless the item is defective or was shipped in error. We recommend using a trackable shipping service and retaining the receipt.

Non‑Refundable Items

The following items are not eligible for refunds or returns:

• Perishable goods, including fresh food and prepared meals.
• Gift cards or store credit.
• Custom or personalized products created specifically for you.

User Responsibilities

By placing an order, you agree to the following responsibilities:

• Providing accurate contact and shipping information.
• Ensuring that any return is sent within the specified timeframes.
• Complying with all instructions provided in the RMA communication.
• Notifying gourmetbite promptly of any issues with your order.

Contact Information

If you have questions about this policy, please contact us:

• Email: [email protected]
• Phone: +1 (206) 321-9628
• Address: 9000 Southwest Chestnut Street, Seattle, Washington 98170, United States

Legal Disclaimer

gourmetbite reserves the right to modify this Refund and Returns Policy at any time without prior notice. Changes will be posted on this page and will apply to all orders placed after the effective date. This policy does not affect any statutory rights you may have under applicable consumer protection laws.